Glaziers and Glass Cutters
There are approximately 250 active businesses in the glass cutting industry, in addition to approximately 80 businesses active in related areas, such as: mirrors, picture frames, sheathing, and enforced glass. Another related industry is vehicle glazing, and it includes approximately 100 businesses.
Glazier occupations include window, door, and screen glazing, in addition to shop window glazing. Some, mainly small or specialized businesses, also engage in picture framing and installation of mirrors and glass in furniture. Prior to installation, the glazier must cut the glass, paint it, decorate it, etc.
There are 3 types of businesses in the glazier industry.
- Small businesses supplying repair and installation service for window and glass.
- Small businesses that frame pictures and mirrors. These stores usually also sell pre-framed pictures.
- Large shops that install glass plates. These companies supply service to sub-contractors in the construction industry and to manufacturers of windows and blinds in addition to regularly glazing windows and shop windows. This is a competitive industry, and extent of orders may fluctuate.
- Vehicle glazing dealing which includes installation and sealing of vehicle windows (see separate industry profile).
The glazing industry is characterized as follows:
Skill and knowledge of glass cutting and processing. Training is usually conducted by a professional glazier while working as an apprentice at a workshop. There are no professional schools training for this industry.
Picture framing also requires an artistic side, color matching, and marketing abilities, as most work is conducted directly with the final customer.
Special skill is required for cutting and installing large glass plates, and processing thick or reinforced glass. An additional specialization is glass decorating and engraving.
Customers: Defining the Target Market and its Size, Market segmenting
Customer segmentation according to the type of work: Size of glass, skill required for cutting and assembly.
- Occasional customers- homeowners or businesses requiring repair service for relatively small glass surfaces (up to 1.5x1.5 meters). These customers usually seek small businesses or utilize a call service to their home or business.
- Customers interested in framing or purchasing glass or mirrors. An additional significant parameter in this area is quality and cost of the frame and backing. This branch requires a more artistic approach and the ability to “market” the future product- a framed picture.
- Sub-contractors include manufacturers of windows, blinds, and shop windows. This requires the glazier to be able to deal with large orders and to conduct a large amount of work in a relatively short time. In addition, glaziers in this branch are required to own appropriate instrumentation for cutting glass thicker than 10 mm and for installation of large glass planes.
Equipment and tools:There are approximately 20 vendors for glass-cutting tools and equipment, installation equipment, and other resources.Prices and quality vary as do vendors.
Raw material- glass: Fenitzia is the Israeli manufacturer for flat glass.In addition, there are a number of importers and wholesalers of varied quality glass plates.There are also some importers and manufacturers of mirrors and optical mirrors in Israel.
Future Development Options:
- Entry into the reinforced glass branch. This type of glass will be used in stores, buildings, and factories. In the construction industry, there is an increase in demand for reinforced glass, noise and heat insulation glass, and UV coated glass.
- Glass decorating- once the economy and the construction industry get back on track, demand will grow for decorated glass as internal decoration in homes and apartments, and for kitchen cabinets.
Professional knowledge and skill.The industry holds many risks that stem from mistreatment of equipment and glass.
Unprofessional work may cause damage to materials and significantly increase depreciation rates.Maximal usage of raw materials and keeping depreciation rates low are key to profitability.
Entrance into the construction glazing branch and processing of large and/or thick plates of glass require investment in expensive equipment.
Most businesses include a staff of one or two employees.Many picture-framing facilities are co-operated by spouses.Most small workshops have an apprentice aiding in installment, transportation, etc.
Large workshops also employ skilled and experienced staff for operation of automatic equipment. They employ 5-20 employees according to the business’ market penetration. Approximately 70% of employees at these workshops are appointed to installments and other indirect services, and do not directly cut and process glass. Legally, neither employees nor business owners are required to be professionally certified. Training is usually conducted while working as an apprentice.
Industry Revenue and Profitability
A large percentage of revenue is labor and profit from sales of glass, mirrors, and picture framing. The latter also includes profit for selling the frame, backing, and decorating the glass.
Yearly data per worker: Revenue and raw profit for 2003 (in NIS thousands)
Revenue per worker
Revenue Per Worker
223-311 thousand NIS.
341-539 thousand NIS.
120-143 thousand NIS.
384-576 thousand NIS.
Picture framing stores (*)
(*)- DATA FROM 2003
Typical Terms of Payment
Typical customer payment is usually in cash or check or credit card installments. Large workshops acting as sub-contractors allow payment terms of EOM +30 to EOM+90.
Licensing, Certification, and Relevant Regulations:
Local authority licensing is required.
Regulation 1099 deals with window glazing.It includes instructions as to glass sorting, calculation of window thickness, windows in dangerous areas, glass cutting, installation, and sealing.
Regulation 938 part 1, 2, 3 deals with flat glass plates for construction use.
Business insurance (for content and inventory), third party insurance, employer’s liability insurance, loss of income insurance, workshop insurance, and goods in transit insurance.
In addition to the above, an insurance agent should be consulted in regards to the need for additional insurance.
- The Israeli Bureau of Standards, Haim Levanon 42, Tel Aviv 69988. Phone: 03-6465154. Fax: 6419683 – 03
- Institution for Safety and Hygiene, Maza Street, Tel Aviv, P.O. 1122. Zip: 61010. Phone: 5264444. Fax: 5266457 – 03
Israeli Bureau of Standards specialists recommend requesting glass installer to use glass of the following approved standards:
- Tempered glass- this glass shatters in small fragments that can hardly harm people, and does not create "glass knives" as when regular glass shatters.
- Laminated safety glass- two sheets of glass with a layer of adhesive film between them. If the glass breaks all fragments remain stuck to the film and do not scatter; therefore, danger reduced.
- Load on the glass must be taken into account. Glass thickness is determined according to the area it is supposed to cover, so that it will be able to deal with wind and other loads.
- Marking glass installed as a door, shop-window, or wall. Any glass placed in such a fashion that people may collide with it, should be marked in order to emphasize its existence.
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